Why WordPress Works: A Conversation with Taeke

Why WordPress Works: A Conversation with Taeke

Why WordPress Works: A Conversation with Taeke

1st July, 2022


As a proud media partner of WordCamp Europe 2022, we had the chance to sit down with Taeke Reijenga for an insightful conversation about their journey, ideas, and the future of WordPress. This episode captures the moments, thoughts, and stories that stood out. Here’s our full chat — enjoy reading!

All right, ladies and gentlemen, it’s your host, Vineet Talwar, back in for the first episode of this season of WP Shoutout. So, for the last 8 seasons, as you guys knew, we were a radio show; we were aired on Firemud FM. For this season, we plan to put it out as an independent podcast. So, our first guest for this World Camp Europe is Taeke. Thank you, and welcome to the show.

Thank you. Thank you for having me.

So thank you; we would go on and on and talk about you. We would like to get to know about you.

Well, a little about me. I’m Taeke Reijenga. I’m from the Netherlands. I run a workers agency in the Netherlands called Level Level. Recently launched another label, an e-learning platform. It’s called the Eli Collective, a sponsor here also. Yeah, a company in the Netherlands. I recently moved to Spain, so I’m…I’m having an awesome team in Rotterdam, but I’m running the show, with some others in the management team, from Seville, Spain. Yeah, what else would you like to know?

Right. So we would like to know, when was it that you entered the world of WordPress and what motivated you?

I guess it was around 2006, 2005, or 2006, so pretty early on. I was running a level back then; it was like a two-man show. That’s how we started originally. And we heard of this, this word “camp,” or this gathering coming together, and we figured we had to join or at least see what was happening. And that’s where I met, or this was the first introduction to, the WordPress community.

I remember meeting Remkus De vries, one of the founders of WordCamp Europe, back in 2013, I believe, and being totally inspired by being part of this community, and it’s been an amazing journey where we as a company kind of grew with WordPress; as WordPress was growing, our company was kind of tagging along.

So that also always motivated us to give back to the community because we realized that a big chunk of our success is based on the success of WordPress.

Absolutely. I totally believe that even I mean, it’s, as you can see here in Wordcamp Europe, people are so happy that it’s finally a physical Wordcamp after 3 long years, I believe. 3 long years, yes. Oh wow, Berlin was 3 years back. Oh my God, it feels like yesterday. But yeah, that’s the best part. I mean, people here are not just for the CMS — they’re connected for the community part. That’s fascinating.

It’s so much more than a technology or a CMS that you use. I think people gathering here is really about the community and that’s not necessarily programmers or front or backend developers. There’s so much more. You could see that today at contributor day.

The mix of people that we have. We have 20 tables with people volunteering and contributing to the project. Of course, there is a focus on technology and development and performance, but there’s so much more going on and I’m still fascinated to see people kind of getting together to join each other in this event and this journey. So that motivates me. That also makes me want to organize another WordCamp.

It motivates us also to get to know people like you or people of the community to record them and get to know their experiences. All right, let’s move on to our next question. So our next question is about Level Level, of course. Could you tell us what it is about and what you guys do and how your day-to-day looks like?

Well, guess what? It revolves all around WordPress. We brand ourselves as a WordPress agency, and we can really help out from the ideation phase where you have an idea, you don’t know how to bring this alive and get it online…

…We can help with that and from there build your project. Maybe you have a project already that needs refurbishing or a major overhaul or upgrade. That’s also totally fine to step in there and even on the end of the journey where it’s just about support, maintenance support or hosting that we do in-house, we can perfectly tag along at that moment.

I think what makes our company different is that we don’t work with any sort of existing themes. So we don’t work with the builders or the ones in the market. Everything we do is bespoke — unique for one client, and one client only. And yeah, so far it’s been about 16 years that I’ve been running Level Level, and over the years we’ve just been growing and growing.

I’m really happy to tell you that we managed to get almost the whole company flown into Porto recently. So we’re here with a team of about 30 people — half at contributor day and half back in the hotel working on our day-to-day work.

And what the day-to-day looks like is different every day. That comes with client work. We have many clients with many wishes, ideas, and different kinds of projects. We’re not focused on one type of project like only e-commerce or only blogs. It’s bespoke, so we take on any project as long as it’s WordPress and we find WordPress suitable. We’ll also be honest if it’s not.

So yeah, day-to-day there could be some fire one day and a relaxed, laid-back day the next. But typically, we’re working on projects. We have dedicated designers, strategists, front-end, back-end developers, and we do hosting — really from A to Z where we’re involved in the project and the entire journey of our clients.

That’s good, that’s really good. But how does your process look starting from realizing the demand to go-live? Can you maybe brief us a little bit?

Yeah, we realized especially in the last couple of years how important it is to have this discovery phase — where you don’t just start working on a project based on requirements, but you start investigating your client, their market, their audience, and their stakeholders.

Really getting to know the client is what we’re after. We want commitment. We want to work closely together with our clients — it’s a bit like dating. You need to get to know each other before you step into the relationship. Discovery is one of the most important phases in a project for us.

Depending on the project, typically there’s a team consisting of designers, front-end and back-end developers — probably 6–7 people — and then our client. Sometimes we work in sprints, sometimes more waterfall. We adjust to what works for the client because if we dictate methods and they don’t fit with the project owner, it will be a struggle. So we adapt and work in a hybrid way so it fits with the client’s way of working.

At some point, you have a project ready to go live. So we go into testing, pre-launch, workshops. We have a big focus on accessibility — web accessibility is extremely important to us.

Having that other platform I mentioned — the Eli Collective — is something we onboard clients into so they have basic knowledge of accessibility. All our projects are fully accessible and can be tested by third parties, but it’s important that the client creating content knows accessibility principles too. Otherwise, they could break an accessible build by adding inaccessible content.

Somewhere in the process hosting tags along — creating test, acceptance, production environments. Then we move to launch, which is basically the beginning of a project, because that’s when it really starts. We can start measuring results and doing what we aimed to do together.

From there we stay involved in hosting, maintenance, support, and more importantly improving the project month after month or year after year.

That’s perfect. And how did you come up with the name Level Level?

That’s so long ago — but to be 100% honest, we basically stole it.

From one of the cocktail bars in Rotterdam. One night, we had just registered as a company with our own names — me and the previous co-owner — and it looked silly, not professional. That night we were having cocktails somewhere in the square in Rotterdam and we saw a bar/restaurant named Level, but the display showed it twice mirrored.

So we always called it Level Level — the bar wasn’t actually called Level Level — but we thought: “This is cool. It works. It’s catchy. Easy to remember.”

The fun thing is we never gave it a deep meaning. Clients started imagining meanings like stepping up a level or reaching another level. But really, it was just one evening on the square in Rotterdam where we saw this name and figured: hey, this works for us.

This is a catchy name — you get a rhythm to it. All right. So, what is the one thing you love about WordPress?

I think it boils down to the community — that’s what I enjoy personally.

Back in the days when we selected WordPress as our weapon of choice, of course there were more arguments. We once built a project in three or four other open-source CMSs available back then. We liked the ease of use of WordPress. It was flexible, felt modular. And clients understood it — if they could use a word processor, they could use WordPress.

Back then we just went full in and never looked back. We never tried to select another CMS. As WordPress grew, we grew — in professionalism, scale, revenue. For us, there was never a moment to reflect and say maybe it’s time to move on.

For me personally, the community is what keeps it all together and brings joy to work within the WordPress ecosystem.

All right. So, let’s talk about your talk — about acquisitions in WordPress. Can you tell us a bit about what it is about and what people can expect?

I think you and many others noticed the number of acquisitions in the last couple of years. They’ve always been happening, but not always visibly. Often, it’s just a decision between two companies and maybe you see a press release — that’s it. But in the last 2 or 3 years, there was this sudden increase.

That sparked interest — like hey, what’s going on? What does it mean? So we’re targeting business owners, people working for companies that might be acquired or thinking about acquiring.

It’s more like a panel discussion — like the talk we’re having right now. We’ll get on stage with a couple of business owners, CEOs who sold their companies in the last couple of years and we’re going to try to find out what drives them, what motivates them, what helped in the decision-making, and how they feel about it now.

That’s interesting. I mean, yeah, we see a lot of acquisitions now. I’m sure people may be interested in selling their company or getting funding or stuff like that. Yeah. All right. So let’s move to another question. What is the one thing you would suggest to someone who has just entered the world of WordPress?

I would advise — coming back again to the community — to try to interact. There are so many things organized around the world, so it doesn’t matter where you are.

There’s lots happening online. We slowly see WordCamps and WordPress meetups starting again in person. I would really suggest that even if you’ve never visited something like this, just join for a day or a couple of hours.

What I tell new team members who’ve never joined something like this: it’s a friendly crowd. There’s nobody there to harm you or talk bad about you. There’s nothing to lose. So why not give it a try? Talk to people.

For me personally, it resulted in plenty of friends — through WordCamps, meetups, everything. So yeah, both personally and professionally, interacting with the community works. Give it a try.

All right. Yeah, that’s fair. So guys, I can suggest that you should try meetups and events in the WordPress community. People are welcoming — definitely go for it. So, one of the second-to-last questions I would say is… we heard that you are a drone pilot.

Maybe you want to be! Yeah, I like to bring my drone. Don’t tell anyone that I brought it here, but somehow — I mean, I work a lot — this is basically the one toy I have.

I have a couple, but I have a DJI Mavic Pro and I brought the Mini 2 on this trip because it’s small. And I really like it. It’s also a bit of excitement — not just about the flight or getting cool footage. It’s also probably flying in an area to get the best shot that’s maybe not always allowed.

It’s the sneaky part — trying to discover an area, thinking about the best spot to start my flight from, how to get back without interrupting anybody or harming anyone, but still flying in a spot that gives me the best shot even though it’s maybe not always allowed.

I’m not sure how it is in the Netherlands, but in Germany, I think you need a license or stuff like that.

You need to — I think in the whole EU — you need basically a sort of license, like a driver’s license. You can easily get it by answering some questions.

Flying here in Portugal, I made a super cool flight over a river close to a castle and I had to go through four or five warnings: “Are you sure you want to fly here? Are you allowed to fly here? Can you please provide your phone number while flying here?”

It’s something I kind of enjoy. It’s a bit of a game for me.

That’s interesting. I was also exploring the other day and I’m like — I need to get it.

Yeah, I love it. It’s a great toy.

So, okay — I would say it’s probably the last question of this talk. We had fun so far. It’s an unusual one. People normally don’t expect this, so I’m sure you’ll be surprised. What is your favorite song?

My favorite song — and I think it fits this WordCamp 2022, knowing what we’re organizing and what the after-party will look like — I would say “We Will Rock You” from Queen.

Oh, I love that song. Perfect. So Taeke, it’s really nice meeting you. Thank you guys — we will wrap this up now.

Thanks for having me.

It was a pleasure. All right then. All right guys, I’ll see you next time. Till then, bye-bye.

Meet the Host

Vineet Talwar is the founder of Some Tech Work, a Germany-based digital consulting studio, and the creator of Jump.ac, an AI-powered EV fleet charging platform built through the Carbon13 accelerator. When he’s not building products or fixing websites at scale, he’s usually experimenting with new tech ideas or polishing his next WordPress talk.

Meet the Guest

Taeke Reijenga is the founder and CEO of Level Level, a Dutch WordPress agency, and the founder of The A11Y Collective, an e-learning platform on web accessibility. When not at work, he is a drone pilot and sourdough baker (but never at the same time!).

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